We do not accept direct exchanges. However, if your order meets our return criteria, you can initiate a return request.
We accept returns if your order meets the following criteria:
- The product that you received is different from your order, or
- You receive a defective product*
We do not accept return(s) if:
- You are returning the items just because you changed your mind (on size, color, etc.)
- The products are damaged due to your mishandling
- Your return request is not approved by our staff
*The following items are not considered defective:
- Items that are originally manufactured without tags or labels
- Items with creases that may have been made while shipping
- Items with unsatisfactory/incomplete finish due to mass production
Item(s) must be returned within 3x24 hours of receipt in their original condition and packaging, which includes being unworn, unwashed, and with all tags attached.
For full details, please refer to our Return Policy
